Kanwal irfan's summary of Chapter 1

WHO ARE MANAGERS?

Manager: it is some1 who coordinates & overseas the work of others so that the organization goals are achieved.

Types of mangers:
1: Top managers: these managers are responsible 4 making decision, setting goals & planning of the organization which will affect the entire organization.
2: Middle managers: they are b/w the top & 1st line managers, they decide how the 1st line managers will work & actually work 4 the top managers.
3: 1st line managers: managers at the lower level of organization that manage the work of non managerial employees.

WHAT IS MANAGEMENT?

Management: coordinating & overseeing the work of others so that the activities are completed effectively & accurately.
Effeciency: doing things right or getting the most output from the least amount of inputs.
Effectiveness: completing activities so that organizational goals are achieved.

WHAT MANAGERS DO?

Management functions:

Planning: defining goals,making strategy,developing plans to coordinate activities.
Organizing: arranging and organizing structuring work to accomplish the organization goals.
Leading: it is working and dealing with and through people to achieve organization goals.
Controlling: it involves monitoring comparing and correcting work/performance.

MANAGEMENT ROLES:

Interpersonal roles: people and their duties are involvedand they are ceremonial and symbolic in nature.
Informational roles: collecting,receiving and giving information.
Decisional roles: these involve choices.

MANAGEMENT SKILLS:

Technical skills: specific job knowledge and techniques needed to proficiently perform specific tasks.
Human skills: the ability to deal properly and efficiently with other people and group.
Conceptual skills: to know the problems and have skills to conceptualize with abstract and complex situations.

WHAT IS ORGANIZATION?

ORGANIZATION:
A delebrate arrangement of people to accomplish some special people.

WHY WE NEED TO STUDY MANAGEMENT?

UNIVERSALITY OF MANAGEMENT:
The reality that management is needed in all types and sizes of organizations, at all organizational levels, in all organizational areas, and in organizations in all countries around the globe.
Reality of work: either manage or be managed.
Challenges and rewards of being a manager.